BitKingz Cookies Policy

We at BitKingz value your trust and want you to understand exactly how we use cookies and similar technologies when you visit our website, use our mobile application, or play at BitKingz casino. This Cookies Policy explains what cookies are, why we use them, and how you can control them. By continuing to use our services, you agree to the use of cookies as described below.

Who We Are

BitKingz is operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, registered address Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Vixatrix Limited, a Cyprus company with registration number HE 459370 and registered address Pavlou Nirvana 4, Alpha Tower, 1st floor, Flat/Office 11, 3021 Limassol, Cyprus, is also named as part of our operating structure. We hold an e-gaming licence No. 0000002 issued by the Tobique Gaming Commission, under which our services operate.

What Are Cookies?

Cookies are small text files that we, or our trusted partners, place on your device when you visit our website or use our app. They allow us to recognise your browser or device, remember your preferences, and provide you with a smoother and more secure gaming experience. Cookies do not harm your device and cannot access files stored on your computer or mobile phone.

Why We Use Cookies at BitKingz

We use cookies for a number of important reasons. Our goal is to make your visit to BitKingz as convenient, secure and personalised as possible, whether you are browsing our slots library, checking the sportsbook, or logging into your account through the BitKingz login page.

Essential Cookies

These cookies are strictly necessary for our platform to function. Without them, we would not be able to keep you securely logged in, process your deposits and withdrawals, or protect your account from unauthorised access. Essential cookies allow us to verify your session when you access your account via BitKingz casino login or through the BitKingz app, and they help us enforce our one-account-per-player policy.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website — which games are played most often, how long sessions last, and where technical issues may occur. This data helps us improve loading times, refine our live casino section, and optimise our sportsbook markets, which currently cover football, tennis, basketball, cricket and dozens of other sports.

Functional Cookies

Functional cookies remember your settings and preferences, such as your chosen language locale (we currently support German, English, French, Norwegian and Arabic among our eight locales), your currency selection out of the 19 currencies we accept, and your display preferences across desktop, mobile browser or the downloadable BitKingz casino app.

Advertising and Targeting Cookies

We and our marketing partners use targeting cookies to deliver relevant promotional content, including information about our welcome package, ongoing daily boosters, and other offers. If you have searched for a BitKingz promo code, a BitKingz bonus code, or the BitKingz no deposit bonus, these cookies help us understand which campaigns brought you to us and ensure our advertising remains relevant to your interests. They also allow us to measure the performance of offers such as our BitKingz casino 50 free spins promotions and other seasonal campaigns.

How We Use Your Cookie Data

We may use the information collected through cookies to:

• Recognise you when you return to BitKingz and keep you securely logged in across sessions
• Remember your language, currency and display preferences
• Detect and prevent fraud, multiple-account creation, or attempts to bypass our geo-restrictions using a VPN
• Analyse traffic patterns to improve the stability and speed of our website and app
• Present you with relevant promotions, such as free spins offers, reload bonuses, or a BitKingz bonus code you may be eligible to redeem
• Track the effectiveness of our marketing campaigns and affiliate partnerships
• Support responsible gambling tools by remembering deposit limits and self-exclusion preferences you have set

Third-Party Cookies

Some cookies on our website are placed by trusted third parties rather than directly by us. These may include payment processors such as those handling Paysafe transactions, which are processed by Tronabriz Limited and also, in certain instances, by Dama N.V. Our game providers, including Evolution, Pragmatic Play, NetEnt, Play'n GO and dozens of other studios featured across our 10,000+ games library, may also use cookies to ensure games load correctly and to prevent fraudulent play. Analytics providers and advertising networks we work with may set their own cookies to help us measure campaign performance, including affiliate tracking for anyone who arrives at BitKingz through a partner link or a search for bit kingz casino offers.

Cookies and Our Mobile Application

Our downloadable BitKingz app uses similar tracking technologies to those found in cookies, including device identifiers and local storage, to remember your login credentials, maintain session security, and personalise the content you see. If you use the BitKingz casino app, the same principles described in this policy apply, and you can manage permissions through your device settings.

How Long Do Cookies Last?

We use both session cookies, which are deleted once you close your browser, and persistent cookies, which remain on your device for a set period to remember your preferences on future visits. The exact duration depends on the purpose of each cookie, ranging from a single browsing session to up to twelve months for certain marketing and analytics cookies.

Managing Your Cookie Preferences

You have full control over the cookies we use. Most browsers allow you to:

• View which cookies are stored on your device and delete them individually
• Block all cookies from being set, or block third-party cookies specifically
• Set your browser to notify you before a cookie is placed
• Delete all cookies whenever you close your browser

Please note that if you disable essential cookies, certain parts of our website may not function properly, and you may be unable to log in, deposit, or withdraw funds. We recommend keeping essential cookies enabled to ensure uninterrupted access to your account and to any bonus features you may be entitled to, including our welcome package or ongoing loyalty rewards through Club of Kingz.

Restricted Territories and Cookie Use

We remind players that our services are not available in certain restricted territories, including but not limited to the United States, United Kingdom, and several other listed jurisdictions. If you attempt to access our platform from a restricted location, including through the use of a VPN or similar technology to mask your location, cookies may still detect your actual location, and any winnings obtained in violation of our terms may be confiscated. We do not knowingly serve cookies for the purpose of circumventing these restrictions.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of BitKingz after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we use cookies, or about this policy in general, our support team is available 24/7 via live chat, or you can reach us by e-mail at [email protected]. We are committed to transparency and are happy to clarify any aspect of how we collect and use cookie data across our website and app.